Refund Policy

30-Day Money-Back Guarantee

We stand behind the quality of our courses. If you're not satisfied with your purchase, you may request a full refund within 30 days of enrollment, subject to the conditions outlined below.

Refund Eligibility

You are eligible for a refund if:

• Your refund request is made within 30 days of course purchase
• You have completed less than 25% of the course content
• You provide a brief explanation for your refund request
• Your account shows no signs of abuse or violation of terms

Non-Refundable Situations

Refunds will not be granted if:

• More than 30 days have passed since enrollment
• You have completed more than 25% of course materials
• You have downloaded course resources extensively
• You violate our terms of service
• You purchase a course during a promotional period (special terms may apply)

How to Request a Refund

To request a refund:

1. Email us at [email protected]
2. Include your name, email address, and course name
3. Provide a brief reason for your refund request
4. Allow up to 5 business days for review

Refund Processing

Approved refunds are processed within 10 business days. The refund will be credited to your original payment method. Please allow additional time for your bank or credit card company to process the refund.

Partial Refunds

We do not offer partial refunds for partially completed courses. Our refund policy is all-or-nothing within the eligibility window.

Course Access After Refund

Once a refund is processed, your course access will be immediately revoked. You will no longer have access to course materials, resources, or the student community.

Promotional and Discounted Purchases

Courses purchased during promotional periods are subject to the same refund policy. However, if you receive a refund and later re-purchase, promotional pricing may no longer be available.

Questions and Concerns

Before requesting a refund, we encourage you to contact our support team. We may be able to address your concerns or provide additional assistance to improve your learning experience.

Contact Information

For refund requests or questions about this policy:

Email: [email protected]
Phone: +44 077 5190 2051
Address: 40 St James' Ln, Stone, Greenhithe DA9 9LG, United Kingdom