Privacy Policy

1. Introduction

Clinicalresearch Course ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you use our website and services.

2. Information We Collect

2.1 Information You Provide

• Name, email address, phone number when you contact us or enroll
• Payment information (processed securely by third-party providers)
• Course progress and assessment data
• Communications and correspondence with us

2.2 Automatically Collected Information

• IP address and browser information
• Pages visited and time spent on site
• Referring URLs and search terms
• Device and operating system information

3. How We Use Your Information

We use your personal data to:

• Provide and deliver our educational services
• Process payments and maintain accounts
• Send course updates and important notifications
• Respond to inquiries and provide customer support
• Improve our website and services
• Comply with legal obligations

4. Legal Basis for Processing (GDPR)

We process your personal data based on:

• Contract: To fulfill our educational services agreement
• Consent: When you provide explicit consent (e.g., marketing emails)
• Legitimate Interest: To improve our services and prevent fraud
• Legal Obligation: To comply with applicable laws

5. Data Sharing and Disclosure

We do not sell your personal data. We may share information with:

• Service Providers: Payment processors, email services, hosting providers (under strict confidentiality agreements)
• Legal Requirements: When required by law or to protect rights and safety

6. Your Rights (GDPR)

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Request data deletion ("right to be forgotten")
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise these rights, contact us at [email protected].

7. Data Security

We implement appropriate technical and organizational measures to protect your data including encryption, secure servers, and access controls. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law. Course-related data is retained to provide ongoing access to materials.

9. Cookies

Our website uses cookies to improve functionality and user experience. See our Cookie Policy for detailed information.

10. International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place for such transfers.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect data from children.

12. Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes via email or website notice.

13. Contact Us

For privacy-related questions or to exercise your rights, contact us at:

Email: [email protected]
Phone: +44 077 5190 2051
Address: 40 St James' Ln, Stone, Greenhithe DA9 9LG, United Kingdom